Community Portal - Empowering Student Support Communication at Benjamin Franklin High School

Community Portal

Empowering Student Support Communication at Benjamin Franklin High School

with Form Director Automation

Quick facts

Name: Benjamin Franklin High School

Location: New Orleans, Louisiana, USA

Industry: Education

Benjamin Franklin High School was founded in 1957 as a school for the gifted children of New Orleans.

Benjamin Franklin High School's Communication Transformation: A Visual Narrative of Automating Student Support Workflows with Form Director

Tara Can.pdf

About Benjamin Franklin High School

Benjamin Franklin High School was founded in 1957 as a school for the gifted children of New Orleans. The founders had a vision. Opened ahead of the National Defense Education Act that would put new focus on science and mathematics, Ben Franklin was a public school with the best educators teaching the brightest in the city.

Ben Franklin developed a legacy of firsts. In a 1960 case, the U.S. Court of Appeals for the Fifth Circuit stated that Franklin was “one of the finest schools in the country for superior students” and as such, should be open to all of the students of New Orleans. In 1963, Franklin became the first desegregated public high school in the city. By 1965 Franklin’s spirit for excellence had taken root, and the school saw 38 of the 96 seniors recognized by the National Merit Scholarship Corp.

The Challenge

Tara Can who is working as a part of the Student support staff was challenged by the need to manage multiple workflows involving teacher and parent communication.

For each intake, attendance, and accommodation documentation process, staff members manually sent updates and requested additional data from teachers and parents.

This time-consuming process sometimes led to delayed communications, impacting support for students needing prompt assistance.

Seeking an Automated Solution: Form Director as the Answer

Tara was looking for a solution to automate this workflow and she turned into Form Director.

After an initial trial, the team realized that Form Director’s automated email feature could simplify these workflows. Form Director, a Google Workspace add-on, allowed the school to efficiently automate critical notifications across different processes.

Form Director was configured to:

Trigger automatic emails to teachers requesting data input when the Director of Student Support Services completes an intake form for students needing additional support.
Send automatic attendance emails to students’ parents and teachers after completing a tutoring attendance form, ensuring everyone was informed.
Generate automatic emails to teachers documenting how accommodations were used for students with specific needs.

Install Form Director

Results

Improved Communication: Automated notifications now ensure teachers and parents receive essential updates immediately, helping everyone stay informed about students’ progress and needs.
Streamlined Processes: By reducing the need for manual emails, Form Director saved significant time for staff, allowing them to focus on more direct student support.
Enhanced Recordkeeping: Automatically sent receipts and updates improve documentation accuracy, providing a clear record of communication and accommodations for each student.

Testimonial

"(After a casual try,) We ended up using form director in a bunch of different workflows, leveraging the autoemail feature almost exclusively.

Here are the big ones:

After the Director of Student Support Services completed an intake Google form for struggling students, the Form Director triggered an automatic email to teachers to request their data input.
After completing a tutoring attendance Google form an automatic email was triggered to the student's parents and their teacher to document their attendance.
After completing a "documentation" email for students who receive accommodations, the Form Director triggered an auto email to their teachers to have a receipt of how they used their accommodations."

About Tara Can

Tara Can is working as a Testing Coordinator at Benjamin Franklin High School. She is a part of the student support staff at Benjamin Franklin High School. Her work goes beyond administration; Tara collaborates closely with teachers, parents, and other support staff to provide timely resources and updates for students, particularly those requiring additional support.

Tara Can

About Jivrus Technologies and Form Director

Jivrus Technologies is a software products company focused on intelligent integration and hyper-automation. Our goal is to connect people and software platforms to streamline processes and drive growth. Our products are designed to provide a seamless and efficient user experience.
“Form Director” is an add-on application for Google Workspace that directs your Google Form submissions to Google Workspace apps like Google Docs, Slides, Sheets, Calendar, Contacts, Tasks, etc, and external systems like Database, Trello, Slack, Asana, HubSpot, PayPal, Webhook, Insightly, Quickbooks & many more.