Empowering Student Support Communication at Benjamin Franklin High School

with Form Director Automation

Quick facts

Location: Orlando, Florida, USA

Industry: Education

Benjamin Franklin High School was founded in 1957 as a school for the gifted children of New Orleans.  

About Benjamin Franklin High School

Benjamin Franklin High School was founded in 1957 as a school for the gifted children of New Orleans. The founders had a vision. Opened ahead of the National Defense Education Act that would put new focus on science and mathematics, Ben Franklin was a public school with the best educators teaching the brightest in the city. 

Ben Franklin developed a legacy of firsts. In a 1960 case, the U.S. Court of Appeals for the Fifth Circuit stated that Franklin was “one of the finest schools in the country for superior students” and as such, should be open to all of the students of New Orleans. In 1963, Franklin became the first desegregated public high school in the city. By 1965 Franklin’s spirit for excellence had taken root, and the school saw 38 of the 96 seniors recognized by the National Merit Scholarship Corp. 

The Challenge

Tara Can who is working as a part of the Student support staff was challenged by the need to manage multiple workflows involving teacher and parent communication. 

For each intake, attendance, and accommodation documentation process, staff members manually sent updates and requested additional data from teachers and parents. 

This time-consuming process sometimes led to delayed communications, impacting support for students needing prompt assistance. 

Seeking an Automated Solution: Form Director as the Answer

Tara was looking for a solution to automate this workflow and she turned into Form Director. 

After an initial trial, the team realized that Form Director’s automated email feature could simplify these workflows. Form Director, a Google Workspace add-on, allowed the school to efficiently automate critical notifications across different processes.

Form Director was configured to:

Results

Testimonial

"(After a casual try,) We ended up using form director in a bunch of different workflows, leveraging the autoemail feature almost exclusively.  

Here are the big ones:

About Tara Can

Tara Can is working as a Testing Coordinator at Benjamin Franklin High School. She is a part of the student support staff at Benjamin Franklin High School. Her work goes beyond administration; Tara collaborates closely with teachers, parents, and other support staff to provide timely resources and updates for students, particularly those requiring additional support. 

About Jivrus Technologies and Form Director